Contact us
Last updated: July 3, 2026
We're a small team and we read every message. Whether you need help getting set up, have a question about your subscription, or want to share feedback, we'd love to hear from you.
The best way to reach us is by email at support@getsondre.com. We aim to reply within 1–2 business days.
General support, feedback & account help
support@getsondre.comBilling & payments
Subscription payments for Sondre are processed by our merchant of record, Paddle. For receipts, invoices, refunds, or to manage your subscription, you can use the link in your Paddle order confirmation email, or email us at support@getsondre.com and we'll help. See our Refund Policy for details.
Privacy requests
To access, export, or delete your data, you can do it yourself from your account settings, or email support@getsondre.com and we'll take care of it. More in our Privacy Policy.
About us
Sondre is an independently operated software product based in the United Arab Emirates. Learn more on our About page.